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Click the links below to view WorkForce Central policies and Workforce Innovation and Opportunities Act (WIOA) information.

WorkForce Central Policies


Allowable Costs & Prior Approval Policy WFC #3260-1212

Audit Resolution and Debt Collection Policy WFC-WIA-133-3265-Audit & Debt

Case Notes Policy, WFC

Code of Conduct and Conflict of Interest Policy

Monitoring Policy and Oversight Requirements Policy, WFC #14-2004-3425

Personal and Confidential Information Policy, WFC

Procurement Policy

Reporting Incidents Involving WIA Funding Policy

Revised Record Retention and Public Access Policy

Social Media Policy, WFC 01-23-2013 - External

Supportive Services Policy for WIF,  WFC

Supportive Services Policy for WIOA

WorkForce Central Lobbying Policy

Adult and Dislocated Workers

Individual Training Account (ITA) Policy 

WIA Adult & Dislocated Worker Program- Exit and Follow-up Documentation

WIOA Adult Eligibility Policy

WIOA Dislocated Worker Eligibility Policy

WIOA Incumbent Worker Policy


Complaint and Concern Policy 

WorkForce Central Concern & Complaint Handbook

Job Seekers

Income Guidelines for WIOA Adult and WIA Youth Programs rev July 1, 2015 *Reissue: April 11, 2016

OJT (On-the-Job) Training Policy

OJT Policy Manual, rev June 28, 2016

Priority of Service for Veterans and Eligible Spouses

WIOA Self Employment Policy

Work Experience (WEX) Policy & Procedures


Policy Memorandum: CASAS for Basic Skills Assessment

Policy Memorandum:  SKIES Changes and data capture requirements

One-Stop Policies

December 2011 Operators Agreement

Integrated Front End Services, WDC-1010 rev1 WA

Menu of Job Seeker Services, WDC-1015WA

One Stop Assessment Policy, WDC-1016WA


Individual Training Account (ITA) Policy 

Literacy and Numeracy Policy 

WIOA Eligibility Policy


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